Hyatt Place Chicago/Itasca

Room was very large except for the bathroom area. There was a small living room with pullout couch and chairs and a small kitchenette. Breakfast was better than most locations, although the food served does not change on a daily basis. This location was very quiet, has two very nice walkable restaurants nearby, and featured free onsite parking which you don't get as you move closer to Chicago. Check in staff were nice/friendly. A bit firmer beds and options with different pillow shapes and thicknesses made sleeping nice.

Overall, I liked everything very much, a large room, a good breakfast for the whole family, close to the airport, and a quiet area around the hotel.

The breakfast was great. The free shuttle service within a 5 mile radius was perfect for us! We were there for a dance competition and didn't have to worry about using Lyft or Uber because we could use the shuttle to the venue. The shuttle girl was awesome! Even gave us an absolutely AMAZING recommendation on a great place for Chicago Deep Dish pizza!

The location was tucked away but close to several stations. The room was really clean and looked like new. The staff was really friendly and helpful, especially the clerk who helped us check in, though I’m sorry my poor memory forgot their name. They remembered mine though! The amount of outlets was also notable, a lot of hotels I find myself struggling to find even one so it was nice to have a few.

Close to the expressway & all industrial neighbourhoods. Well maintained & serviced. Free parking. Most importantly, some of the nicest staff I’ve come across on my trips to the US. Special mention to Hema, Diego, Tejdeep & Dedipiya amongst others. Immensely courteous & helpful at all times. I will definitely visit again.